Refund policy
Refund Deadline
You have 30 days from the date of receipt of the product to request a refund.
Refund Conditions
To be eligible for a refund, the product must meet the following criteria:
Be in its original, unused condition
Be in the original packaging
Include all accessories and documentation
Proof of purchase required
Important: Personalized, promotional, or personal hygiene products are not eligible for refunds.
How to Request
To initiate the refund process:
Contact our support team
Provide your order number
Describe the reason for the return
Wait for shipping instructions
Processing
After we receive and inspect the returned product, you will be notified of the approval or rejection of the refund. If approved, the refund will be processed within 7 business days to the original payment method.